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Project Coordinator – Managed Services Transition

HP · Heredia

New
🇬🇧 English
Microsoft Project Agile methodology Scrum Six Sigma Waterfall methodology Risk management Project documentation Project planning

Job description

About the role

The Project Coordinator will support HP's Managed Services transition team, ensuring a smooth hand‑over of operational responsibility from customers to HP. This role combines project management, customer liaison, and technical coordination across hardware and software deployments.

Key responsibilities

  • Process hardware and software orders and coordinate delivery.
  • Track, escalate, and confirm installation completion.
  • Monitor project status, purchase order requests (POR), and budget adherence.
  • Communicate project updates and submit MLS for new devices.
  • Manage customer relationships and handle escalations.
  • Lead the turnover of contracts to steady‑state operations.
  • Coordinate multi‑vendor, multi‑function project teams across the US and Canada.
  • Ensure compliance with contractual and technical requirements.

Required profile

  • University degree (first‑level) with experience in project management or similar roles.
  • Project Management Professional (PMP) certification preferred.
  • Excellent English communication skills.
  • Moderate knowledge of IT services and HP’s service offerings.
  • Ability to analyse problems, identify root causes, and propose solutions.

Required skills

  • Microsoft Project
  • Agile methodology
  • Scrum
  • Six Sigma
  • Waterfall methodology
  • Systems Development Life Cycle (SDLC)
  • Risk management
  • Project documentation and planning

Questions fréquentes

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Published 12 hours ago

Expires 1 month from now

3 views · 0 interested

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Heredia