Senior Specialist Professional Project Manager

About the role

DHL Express Costa Rica is seeking a Senior Specialist Professional Project Manager to lead end‑to‑end projects with regional or global scope. Based in Heredia, you will ensure projects are delivered on time, within budget, and meet quality standards while aligning with business objectives.

Key responsibilities

• Develop and execute comprehensive project plans, acting as the end‑to‑end owner of project management processes.
• Lead projects across Finance, Operations, Pricing, and Sales, managing resources, timelines, risks, dependencies, and changes.
• Monitor milestones, KPIs, and overall performance; provide status updates to stakeholders and steering committees.
• Identify, analyze, mitigate, and resolve project risks and operational issues.
• Manage project budgets, track financial deviations, and escalate as needed.
• Serve as primary liaison between business units, functional leaders, and local, regional, and global project teams.
• Ensure alignment, measurement, and realization of project benefits.
• Analyze business processes, define solutions, and prioritize projects based on impact.
• Present plans and updates to Project Boards/Steering Committees.
• Define resources, oversee team performance, and conduct post‑implementation evaluations.
• Provide guidance, mentoring, and best‑practice support to project teams.

Required profile

• Bachelor’s degree (field not specified).

Required skills

What we offer

• Flexible work schedules.
• A culture of openness and respect.
• Personal mentors and a comprehensive range of development programs.