Human Resources Assistant – Costa Rica

About the role

The Human Resources Assistant provides administrative support to the HR team at TransPerfect Connect. This role ensures smooth HR operations, assists employees and managers with HR inquiries, and helps maintain accurate personnel data.

Key responsibilities

• On‑board U.S. employees and conduct new‑hire orientation.
• Perform day‑to‑day HR administrative tasks, including maintaining personnel records in Workday.
• Run scheduled HR reports and respond to ad‑hoc data requests.
• Liaise with Payroll and Benefits to support payroll close and benefits administration.
• Coordinate with Recruitment to ensure seamless transition from pre‑hire to hire.
• Respond to unemployment claims and prepare employee verification requests.
• Answer employee and supervisor questions regarding policies and procedures.
• Handle phone and email inquiries and assist with the Open Enrollment process.
• Prepare and distribute paychecks.
• Support special HR projects as needed.

Required profile

• Bachelor’s degree (preferred) or equivalent HR experience.
• 0–1 years of HR experience or recent graduate.
• Excellent written and verbal communication in English.
• Strong customer‑service orientation and ability to handle confidential information.
• High attention to detail, accuracy, and ability to multitask in a fast‑paced environment.
• Self‑motivated, calm under pressure, and professional attitude.

Required skills

• Workday (HRIS) proficiency.
• Microsoft Word.
• Microsoft Excel.
• Microsoft Outlook.
• Microsoft PowerPoint.