Fulfillment Operations Analyst
Movate · Heredia
Job description
About the role
The Fulfillment Operations Analyst ensures a smooth order‑to‑cash process by managing high‑volume fulfillment activities and coordinating with Sales, Supply Chain, Finance, and Logistics teams.
Key responsibilities
- Execute end‑to‑end fulfillment in ERP systems such as NetSuite.
- Process and validate orders, including CMPOs, manual fulfillments, and shipment coordination.
- Handle high‑volume transactional workflows with precision.
- Monitor expedite requests and resolve operational escalations.
- Serve as the primary contact for order‑related inquiries.
- Collaborate with cross‑functional teams to resolve order issues.
- Track backlog and order health to guarantee on‑time delivery.
- Maintain data integrity for pricing, configurations, BOMs, and system records.
- Identify risks to fulfillment timelines and support process‑improvement initiatives.
- Prepare reports and documentation using Google Sheets and Tableau.
Required profile
- 2–4+ years of experience in operations, fulfillment, supply chain, or order management.
- Bachelor’s degree preferred.
- Experience with ERP systems (NetSuite, SAP, Oracle).
- Familiarity with CRM tools such as Salesforce.
- Strong analytical, problem‑solving, and attention‑to‑detail abilities.
- Ability to manage high‑volume workloads in a fast‑paced environment.
- Effective communication and cross‑functional collaboration skills.
- Proficiency in Google Workspace (Sheets, Docs, Slides).
- Capability to juggle multiple priorities and meet deadlines.
Required skills
- NetSuite
- SAP
- Oracle
- Salesforce
- Google Sheets
- Google Docs
- Google Slides
- Tableau
- Asana
- Smartsheet
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Published 1 month ago
Expires 2 weeks from now
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Movate
Heredia
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