French-Speaking Operations Assistant (Remote)

About the role

We are seeking a proactive French‑speaking Operations Assistant to support the daily management of our expanding short‑term rental portfolio. Working remotely, you will act as the primary point of contact for guests and coordinate with internal teams to ensure seamless stays.

Key responsibilities

• Oversee day‑to‑day operations of short‑term rental properties across multiple booking platforms.
• Communicate with guests in French and English, handling inquiries, reviews, and issue resolution.
• Coordinate check‑ins, check‑outs, and ongoing guest support.
• Collaborate with cleaning and maintenance crews to keep properties guest‑ready.
• Monitor reservations, calendars, pricing updates, and maintain accurate operational records.
• Assist with listing optimization and channel management.

Required profile

• Fluent in written and spoken French and English.
• Previous experience in short‑term rentals, vacation rentals, or property management is strongly preferred.
• Excellent communication, organization, and problem‑solving abilities.
• Ability to multitask and work independently in a remote setting.
• Reliable internet connection and a dedicated workspace.

Required skills

• Experience with Airbnb, Booking.com, and VRBO platforms.
• Familiarity with property management systems such as Guesty, Hostaway, or Hospitable.
• Knowledge of revenue‑management tools like PriceLabs.

What we offer

• Fully remote work arrangement.
• Collaborative, supportive team environment.
• Opportunities for professional growth within a dynamic short‑term rental company.