Chat Bilingual Customer Service Representative

Concentrix · District de Pavas

New

Onsite 🇬🇧 English

Job description

About the role

Join our team as a Chat Bilingual Customer Service Representative and help drive our business forward through exceptional online support. You will engage with customers via chat, providing timely and empathetic assistance while representing our brand.

Key responsibilities

Handle live chat conversations, addressing customer inquiries and issues in real time.
Navigate system databases while maintaining smooth, multitasked interactions.
Deliver effective solutions and ensure each customer feels valued.

Required profile

Professional voice with clear, confident communication.
Problem‑solving mindset and ability to stay resilient under pressure.
Customer‑centric focus, reliability, and discipline.

Required skills

Advanced English level (B2).

What we offer

Competitive account bonus and referral program.
On‑site doctor, free gym, cafeteria subsidy, and birthday off.
Employee assistance program, benefit hub discounts, and top performer recognition.
Access to CNX University, LinkedIn Learning, and career growth programs.

Questions fréquentes

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Published 1 hour ago

Expires 1 month from now

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Concentrix

District de Pavas

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