AI SDR Operations Assistant (Remote, LATAM)

About the role

We are seeking a detail‑oriented AI SDR Operations Assistant to support a fast‑growing SaaS startup that provides a LinkedIn‑based prospecting platform. The role is fully remote within LATAM and focuses on managing and processing responses generated by the company’s AI‑powered outbound system.

Key responsibilities

• Review inbound responses produced by the AI SDR and determine the appropriate action.
• Follow internal workflows and instructions to route, categorize, or reply to conversations using Slack‑based tools and bots.
• Execute predefined actions within Slack workflows and keep records accurate.
• Escalate unusual or complex cases to the relevant team members.
• Ensure all workflows are completed on time and internal operations run smoothly.

Required profile

• Strong attention to detail and high level of accuracy.
• Excellent written English communication skills.
• Ability to consistently follow processes and instructions.
• Highly organized, reliable and comfortable working full‑time in a remote environment.
• Previous experience in operations, virtual assistance, customer support, administrative support, or data entry is a plus.

Required skills

• Slack