Sales Development Representative

About the role

The Sales Development Representative (SDR) joins a team of generalists focused on building a pipeline for Cisco solutions. You will be the first point of contact for potential customers, using phone, email and social media to identify needs and set up strategic meetings for account teams.

Key responsibilities

• Prospect and qualify leads through multiple channels (phone, email, social media).
• Track every interaction in the CRM system and maintain accurate records.
• Schedule and coordinate strategic meetings for senior account teams.
• Deepen knowledge of Cisco’s product portfolio and market trends.
• Support the sales cycle by turning qualified leads into tangible opportunities.

Required profile

• Bachelor’s degree with 0‑3 years of relevant experience.
• Ability to follow standardized sales processes and tools.
• Basic understanding of lead generation and prospecting techniques.
• Strong curiosity about Cisco solutions and market trends.
• Excellent communication skills for initial customer outreach.

Required skills

• Experience with CRM software such as Salesforce.
• Familiarity with email sequencing and pipeline forecasting tools.
• Ability to analyze data to develop accurate sales forecasts.

What we offer

• Opportunity to work for a global technology leader shaping the AI era.
• Access to continuous learning, collaboration, and market‑focused training.
• Exposure to Cisco’s extensive portfolio of networking, security and cloud solutions.
• A supportive environment that values empathy, innovation and global impact.