Implementation Specialist
Viventium · Costa Rica
Descripcion del puesto
About the role
Viventium Software is seeking an Implementation Specialist to serve as the first point of contact for new clients. You will act as a brand ambassador, guiding customers through the transition to our cloud‑based human capital management platform and ensuring a smooth, accurate onboarding experience.
Key responsibilities
- Collect, review, and validate new client paperwork to maintain data integrity.
- Identify and resolve errors in client documentation, coordinating with internal teams as needed.
- Conduct launch calls and send onboarding communications to set clear client expectations.
- Partner with clients to gather payroll data, configure the system, and migrate information to the cloud platform.
- Provide technical guidance during the implementation phase and ensure timely project completion.
- Maintain high quality standards while working in a fast‑paced environment.
Required profile
- Strong attention to detail and commitment to accuracy.
- Self‑disciplined, results‑oriented mindset with the ability to meet tight deadlines.
- Excellent communication skills and the ability to build trust with clients.
- Capacity to make quick, authoritative decisions within company guidelines.
- Comfortable working on‑site full‑time in a collaborative team setting.
Required skills
What we offer
- Full‑time, permanent position with competitive benefits.
- Opportunity to grow within a high‑growth SaaS organization.
- Hands‑on experience with industry‑leading payroll and HR software.
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Publicado hace 14 horas
Expira en 1 mes
6 vistas · 0 candidaturas
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Viventium
Costa Rica
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