Global Performance & Career Operations Specialist

About the role

We are seeking a Global Performance & Career Operations Specialist to lead performance management, talent reviews and succession planning across our worldwide workforce using Workday. The role is based in Heredia, Costa Rica and operates in a hybrid model, combining office collaboration with remote flexibility.

Key responsibilities

• Lead end‑to‑end performance review cycles, including goal setting, mid‑year and annual evaluations.
• Configure, maintain and optimize Workday Talent Management settings, templates, business processes and reporting.
• Support global succession planning and talent review initiatives.
• Partner with HR Business Partners, Talent Management, HRIS and business leaders to ensure data accuracy and consistent processes.
• Build and maintain dashboards and analytics for workforce and leadership planning.
• Drive governance, compliance, continuous improvement and an exceptional user experience.

Required profile

• Fluent English (mandatory).
• Proven experience with Workday Talent & Performance Management.
• Background in talent management operations, succession planning and global HR operations.
• Experience in HRIS/people systems and people analytics/reporting.

Required skills

• Workday Talent Management