Facilities General Services Administrator

About the role

Terumo Neuro is looking for a Facilities General Services Administrator in Alajuela, Costa Rica. The role manages contracts with service providers for security, transportation, food services, pest control, cleaning and office space and locker allocation, negotiating terms, ensuring compliance and keeping relationships with suppliers strong so that services remain continuous.

Key responsibilities

• Supervise and evaluate compliance with private service contracts (security, transportation, food service, cleaning, pest control) and update bidding requirements.
• Coordinate transportation schedules, including extra hours, prioritizing requests and optimizing resources.
• Develop annual budgets for each service and take part in the bidding process to select providers.
• Ensure quality procedures for cleaning are followed and that safe work practices and safety documentation are kept up to date.
• Manage security risks, asset protection, information security and incident response.
• Comply with laws and regulations and quality management system requirements, and perform additional duties as assigned.

Required profile

• Bachelor's degree in business administration, industrial engineering or a related field.
• 1 to 3 years of experience in facility management or general services.
• Proven experience as security manager or similar; excellent knowledge of security protocols and procedures.
• Strong knowledge of contract management and budgeting, with good leadership, communication and conflict resolution skills.
• Desired: familiarity with building codes and regulations.

Required skills

• Proficiency with Microsoft Office.
• Ability to prioritize, adapt to change, solve problems and work independently with minimal supervision.