Customer Service Specialist
Lutron Electronics Hispanoamérica · Cartago
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About the role
Lutron Electronics is seeking a proactive Customer Service Specialist to join its Cartago office. You will be the voice of the company, delivering high‑quality support and building lasting relationships with customers.
Key responsibilities
- Deliver exceptional service and act as the primary point of contact for customers, ensuring clear communication and a seamless experience.
- Collaborate with internal departments to resolve issues promptly, propose innovative solutions, and support product knowledge expansion.
- Build and retain relationships with new and existing customers, driving retention and sales of new products.
Required profile
- High school diploma required; bachelor’s degree preferred.
- Minimum three years of experience in a customer‑facing role.
- Fluent in English (C1/C2); Portuguese fluency is a plus.
- Organized, self‑driven with strong written and verbal communication skills.
- Resides within commuting distance of Cartago, Costa Rica for an on‑site schedule.
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Publicado hace 1 semana
Expira en 1 mes
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Lutron Electronics Hispanoamérica
Cartago