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Bilingual Sales Team Leader (B2B)

Concentrix · San Jose

Mid 🇬🇧 English
Salesforce.com

Descripcion del puesto

About the role

We are seeking a motivated Bilingual Sales Team Leader to drive the success of our B2B sales team in a competitive market. The role focuses on achieving business objectives, strengthening client relationships, and developing the team to exceed performance targets while maintaining high customer satisfaction.

Key responsibilities

  • Lead the team to meet weekly, monthly and quarterly business and sales targets.
  • Provide accurate sales forecasting and keep CRM data up‑to‑date.
  • Remove roadblocks and support the team in resolving challenges.
  • Monitor call time, productivity and conduct weekly performance reviews and coaching.
  • Analyze performance data and customer trends to create strategic sales plays.
  • Stay informed on market developments and share insights with the team.
  • Act as escalation point for client issues and ensure prompt resolution.
  • Maintain balanced communication with the Sales Director and external clients.
  • Coordinate reporting, forecasting, incentives and performance funds.

Required profile

  • Minimum 3 years proven experience in a sales role.
  • At least 1 year in a leadership or team‑lead position.
  • Fluent English communication in a professional environment.
  • Availability to work onsite in Pavas.
  • High‑school diploma or equivalent.
  • Passion for customer experience and driving team results.

Required skills

  • Experience with Salesforce.com or a similar CRM platform.
  • Change management capabilities.

Questions fréquentes

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Concentrix

San Jose