Manager II – B2B Sales (Bilingual)

About the role

The Manager II, B2B Sales will lead teams that support complex advertising accounts, drive revenue growth, and execute B2B sales acquisition strategies. As the primary Supplier Operations lead, you will own the client relationship, ensure compliance with all SOW obligations, and provide operational leadership to achieve long‑term program excellence.

Key responsibilities

• Own the overall client relationship, set operational expectations, and maintain open cross‑functional communication.
• Prepare and present Monthly and Quarterly Business Reviews, showcasing account health, ROI, and performance trends.
• Ensure SLA and KPI compliance, meeting or exceeding response times, quality standards, and contract obligations.
• Provide first‑level escalation management, operational guidance, and subject‑matter expertise to front‑line teams.
• Equip the supplier team with tools, product training, CRM resources, and continuous coaching to drive sales acquisition success.
• Collaborate with LinkedIn and supplier personnel on strategic initiatives that improve campaign pacing and process optimization.
• Motivate Sales Managers and support functions (QA, BI, Training) to exceed business targets while maintaining high customer satisfaction.
• Identify and remove internal and external roadblocks, monitor team productivity, and conduct performance reviews and coaching.

Required profile

• 5+ years of sales leadership experience, acting as Supplier Operations Lead managing client‑facing SOWs, MBR/QBR delivery, and contract SLAs in a BPO or outsourced ad‑sales environment.
• Proven high‑touch client relationship management with enterprise clients.
• Bachelor’s degree in Business Administration or a related field.
• Fluent English (C1) with excellent verbal and written communication skills.
• 2+ years of B2B ad‑sales or marketing experience (desirable).

Required skills

• CRM tools and resources.
• High Performance Selling methodologies.