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Cette offre a expire le 15/09/2026. Elle n'accepte plus de candidatures.
Bilingual Sales Team Leader (B2B)
Concentrix · San Jose
Description du poste
About the role
We are seeking a motivated Bilingual Sales Team Leader to drive the success of our B2B sales team in a competitive market. The role focuses on achieving business objectives, strengthening client relationships, and developing the team to exceed performance targets while maintaining high customer satisfaction.
Key responsibilities
- Lead the team to meet weekly, monthly and quarterly business and sales targets.
- Provide accurate sales forecasting and keep CRM data up‑to‑date.
- Remove roadblocks and support the team in resolving challenges.
- Monitor call time, productivity and conduct weekly performance reviews and coaching.
- Analyze performance data and customer trends to create strategic sales plays.
- Stay informed on market developments and share insights with the team.
- Act as escalation point for client issues and ensure prompt resolution.
- Maintain balanced communication with the Sales Director and external clients.
- Coordinate reporting, forecasting, incentives and performance funds.
Required profile
- Minimum 3 years proven experience in a sales role.
- At least 1 year in a leadership or team‑lead position.
- Fluent English communication in a professional environment.
- Availability to work onsite in Pavas.
- High‑school diploma or equivalent.
- Passion for customer experience and driving team results.
Required skills
- Experience with Salesforce.com or a similar CRM platform.
- Change management capabilities.
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Concentrix
San Jose
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