Telefonista
Universidad Central · San Jose
Job description
About the role
We are looking for a dedicated Telefonista to join our contact centre supporting Universidad Central. The primary mission is to answer incoming calls, guide prospective students and provide clear information about academic programmes, benefits and enrollment plans.
Key responsibilities
- Answer and route inbound calls from prospective students.
- Provide accurate information on degree programmes, scholarships, and student services.
- Assist callers in understanding admission procedures and enrollment timelines.
- Document interactions in the centre’s CRM system.
- Escalate complex queries to the appropriate department.
Required profile
- Excellent verbal communication skills in Spanish.
- Strong listening ability and customer‑focused attitude.
- Basic computer literacy.
- Ability to work in a fast‑paced call environment.
Required skills
- None specified.
What we offer
- Opportunity to work in a dynamic educational environment.
- Training on university programmes and communication tools.
- Potential for career growth within the institution.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Costa Rica.
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 3 weeks from now
45 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Universidad Central
San Jose
Related job offers
-
Account Management Representative
HR Strategic Solutions San Jose -
Asesor Telefónico - Venta de extrafinanciamientos
Banprocesos San Jose -
Supervisor de Call Center - Productos Financieros
Banprocesos San Jose -
Supervisor(a) Ventas Call Center
Funerales Vida Catedral -
Hybrid Customer Service Representative (Entry Level)
Cognizant Heredia