Team Lead – Master Data

About the role

The Team Lead – Master Data is the subject‑matter expert responsible for the end‑to‑end management of customer master data in SAP. You will oversee daily operations, guide a team of analysts, and ensure data accuracy, compliance, and timely billing across the organization.

Key responsibilities

• Coordinate daily master‑data activities, prioritize workload, and monitor throughput, service levels and data quality.
• Act as escalation point for complex customer setups, changes, extensions and data‑cleansing tasks, reviewing and approving them in SAP.
• Partner with Billing, Credit/Collections, Sales, IT and other functions to resolve data‑related issues and identify process improvements.
• Train, onboard and coach new analysts, provide feedback and translate strategic objectives into operational execution.

Required profile

• Bachelor’s degree in Accounting, Finance or a related business field.
• Minimum 4 years of progressively responsible experience in accounts receivable, credit or customer collections.
• Strong attention to detail, time‑management skills and a continuous‑improvement mindset.

Required skills

• Proficiency with SAP customer master‑data processes.