Staff Solution Program Manager

About the role

Insulet is seeking an experienced Staff Solution Program Manager to lead IT infrastructure and facility projects for new office build‑outs and remodels. The role starts remote from the Costa Rica office and will transition onsite once the new plant is operational.

Key responsibilities

• Lead and manage end‑to‑end IT infrastructure and facility projects, ensuring delivery on time, within scope and budget.
• Collaborate with stakeholders to define scope, objectives and deliverables, and maintain detailed project plans, Gantt charts and risk registers.
• Coordinate with Agile teams, ARTs and solution PI planning to integrate schedules and dependencies.
• Communicate status updates to stakeholders, lead steering committee meetings and oversee release‑based program execution.
• Identify, assess and mitigate program risks and issues, escalating as needed.

Required profile

• Minimum 10 years of technical experience and 5 years in program management of large, complex programs.
• Proven ability to work in fast‑paced, growth‑oriented environments and influence senior leaders.
• Willingness to travel domestically and internationally (approximately 10%).

Required skills

• Agile methodology experience.
• Network administration and optimization.
• Server management and maintenance.
• Implementation of cybersecurity measures.
• MS 365 Suite (Word, Excel, PowerPoint, Project, Outlook, Teams), Smartsheet, SharePoint.
• Familiarity with Jira, Confluence, Salesforce, Marketing Cloud, SAP ERP, MuleSoft, Arena, and Clarity.