Senior Project Manager – Technical Delivery

About the role

We are seeking a highly motivated Senior Project Manager to join our Delivery team. The role focuses on supporting ongoing maintenance, migration and sunsetting initiatives across shared digital platforms that serve multiple business units worldwide.

Key responsibilities

• Manage day‑to‑day website operations, maintenance requests and digital updates.
• Coordinate website sunsetting and off‑boarding initiatives across several business units and platforms.
• Support content updates, code deployments and operational website enhancements.
• Handle work intake through Jira, Service Desk and other ticketing systems.
• Define project timelines, estimate effort, prioritize workstreams and ensure successful delivery.
• Collaborate with Development, QA and cross‑functional stakeholders for release and deployment activities.
• Work with globally distributed teams in India, LATAM, the US & Canada, and London.
• Promote Agile principles and operational delivery best practices.
• Track risks, blockers, dependencies and resource needs across concurrent initiatives.
• Lead status meetings, reporting and stakeholder communications.
• Support process improvements, documentation standards and workflow optimisation.
• Mentor junior Project Managers as needed.

Required profile

• Strong experience managing digital web environments and ongoing website operations.
• Background in website maintenance, migrations, off‑boarding or sunsetting projects.
• Proven ability to coordinate technical teams, developers, QA and digital stakeholders.
• Experience in fast‑paced environments with continuous updates and release cycles.
• Excellent organisational and prioritisation skills to manage multiple concurrent initiatives.
• Experience working with globally distributed teams across multiple time zones.

Required skills

• Jira