Senior Business Analyst / Product Analyst

About the role

RoleAppleTech, a CMMI Level 3 IT consulting and software development firm, is looking for a Senior Business Analyst/Product Analyst to support cloud‑based applications. The role works closely with multiple business units and product managers to translate business needs into clear, actionable requirements.

Key responsibilities

• Collaborate with stakeholders from sales, finance, security, and compliance to develop analyses and documentation.
• Partner with Product Managers to create detailed software requirements and user stories using the given‑when‑then format.
• Continuously evaluate, analyze, and communicate system requirements, delivering monthly status reports.
• Define and refine user requirements for production systems to maximize usability.
• Author and maintain internal and external documentation, ensuring formal delivery of requirements.
• Build lasting relationships with partners to optimize system integration and respond to executive inquiries with research‑based recommendations.

Required profile

• 5+ years of experience in analytics and systems development.
• Proven ability to write user stories, acceptance criteria, and process documentation.
• Strong communication skills with the capacity to turn data into actionable insights.
• Bachelor’s degree or equivalent experience in IT, computer science, or a related field.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint).
• Availability to work during US Eastern Time business hours.

Required skills

• SQL and basic database management.
• Data visualization tools.
• Technical writing.
• Microsoft Office applications.