Project Manager - Media & Digital Campaigns

About the role

Critical Mass is looking for a motivated, detail-oriented Project Manager to lead the planning, coordination and delivery of integrated digital media campaigns for leading global brands. You will work closely with cross-functional teams, media partners, creative teams and clients to keep campaigns on time, within scope and aligned with business objectives. The role suits someone who can handle several campaigns, platforms and deadlines in a fast-paced agency environment.

Key responsibilities

• Lead campaigns from kickoff through launch and completion, coordinating social media, paid media, display and other digital channels
• Manage timelines, deliverables, budgets, resources, dependencies and project health
• Coordinate setup, trafficking, launch, optimization and post-campaign activities with internal teams and external partners
• Work with Campaign Manager 360 (CM360) and other ad-serving platforms; coordinate execution on TikTok, LinkedIn, Reddit, Instagram, Facebook and others
• Partner with Media, Creative, Strategy, Analytics, Account Management, Production and QA teams
• Facilitate meetings, document decisions and act as main point of contact for campaigns
• Support intake, scoping, estimation, resource planning and creative asset approvals and delivery
• Monitor progress, report regularly, support post-launch activities and retrospectives, and suggest workflow improvements

Required profile

• 3-5+ years of project management experience in digital, media, advertising, marketing, creative or customer experience agencies
• Hands-on experience managing digital media campaigns and multiple concurrent campaigns in a client-facing agency
• Experience with CM360 or similar platforms, and with digital advertising workflows (trafficking, setup, approvals, tracking, reporting)
• Experience coordinating creative assets and working with cross-functional teams
• Strong organization, attention to detail, communication and problem-solving skills; advanced English

Required skills

• Campaign Manager 360 (CM360) or similar ad-serving platforms
• Project management tools such as Jira, Confluence, Smartsheet, Microsoft Teams or similar

What we offer

• Maternity and parental leave with extra days
• Vacation, compassionate leave, sick days and flex days
• Online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Learning and development programs and enterprise-wide employee discounts

The team expects to work from the office at least 3 days a week.