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This job expired on 16/08/2026. It no longer accepts applications.
Learning Intermediate Analyst – HR & ESPA
Citi · Heredia
Job description
About the role
The Learning Intermediate Analyst supports the design, delivery and evaluation of learning initiatives across the HR & ESPA function. Working closely with global and regional HR and L&D teams, the analyst ensures training programs are well‑planned, executed and measured for impact.
Key responsibilities
- Support design, planning, implementation and maintenance of classroom, virtual instructor‑led and web‑based training programs.
- Serve as the primary point of contact for logistics, materials management, set‑up, kick‑off and on‑site support for all training events.
- Manage, track and record program participation in the Learning Management System, including creating new learning items, enrolling participants and handling cancellations.
- Assist in creating learning materials such as content, train‑the‑trainer guides, workbooks, job aids and promotional collateral.
- Generate reports and preliminary analyses on program effectiveness, summarising evaluation data.
- Build and maintain relationships with HR and L&D colleagues globally and regionally to promote efficiency and effectiveness.
- Assess risk and ensure compliance with corporate policies and regulations.
Required profile
- 2‑5 years of relevant experience in learning and development or related fields.
- Bachelor’s degree or equivalent experience.
- Advanced English communication skills, both written and verbal.
- Self‑motivated, detail‑oriented and able to work independently.
Required skills
- Proficiency in Microsoft Excel and the broader Microsoft Office suite.
- Hands‑on experience with Learning Management Systems (LMS).
- Project management experience (PM).
What we offer
- Opportunity to work within a global financial institution.
- Collaborative environment with cross‑functional teams.
- Professional development and growth prospects.
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Citi
Heredia
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