Influencer Marketing Account Manager (Remote, Latin America)

About the role

This is a full-time remote Influencer Marketing Account Manager position for candidates based in Latin America, working closely with a team based in Vancouver, Canada (Pacific Time). You will be the strategic partner for brands, helping them find, hire and pay social media content creators directly and run campaigns end to end without agencies or long contracts. Your success is measured by how quickly your accounts make their first hire, how often they come back and how much they grow.

Key responsibilities

• Own a book of about 200 brands on paid subscription plans, managing outreach, cadences and account notes in HubSpot
• Onboard new brands and get them to their first successful creator hire quickly
• Teach brands how to use the platform's hiring tools: searching and filtering creators, judging profiles and past work, posting campaigns, reviewing applicants and buying packages
• Advise on influencer marketing strategy: campaign goals, platform and creator tier selection, balancing launches with always-on content, and how success will be measured
• Advise on practical campaign details: creator selection, briefs, content formats, fair pricing, usage rights and timing
• Turn one-off orders into repeat programs with campaign plans, content calendars and creator rosters
• Run check-ins and results reviews, and watch usage and spend signals from automated alerts to catch at-risk accounts early
• Build enablement that scales: playbooks, brief templates, webinars, help-center content and in-product or email nudges
• Spot brands with Enterprise potential and pass opportunities to the sales team, and bring customer feedback to product and marketing

Required profile

• C1 equivalent English; excellent written and verbal English, as most outreach is by email
• 3+ years in client services, account management or campaign strategy at an influencer marketing, social, creative or performance marketing agency, or at a creator marketing or ad platform
• Hands-on experience sourcing, briefing and managing creators for brand or UGC campaigns
• Experience managing a book of business and outreach cadences in a CRM such as HubSpot
• Ability to consult on campaign structure, budgets and marketing strategy so clients invest more with confidence
• Comfort owning retention and revenue growth targets with commission tied to results
• Organization to manage many accounts at once while building resources that scale
• Preferred: customer success experience at a SaaS company or marketplace, knowledge of TikTok, Instagram and YouTube creator pricing and benchmarks, e-commerce or DTC brand experience, experience creating training content or running webinars, paid media account management experience, and experience with US or Canadian brands

What we offer

• Pay of US$3,000 per month base plus commission on the total creator spend across your book, with an OTE of about US$4,000 per month paid in USD
• Eligibility for spiffs (ad hoc bonuses) for finding Enterprise opportunities
• Annual reviews with opportunities for raises
• 3 weeks of vacation and paid statutory holidays
• Autonomy over projects and growth potential through career progression