Community & Events Associate

About the role

The Community & Events Associate will shape the daily experience of a large, highly engaged founder community. Working remotely, you will manage content, communications, and events while collaborating closely with entrepreneurs, founders, and senior professionals.

Key responsibilities

• Own and maintain the community content and communications calendar, deciding what, when, and why messages are sent.
• Write, edit, and refine member communications, ensuring a consistent brand voice.
• Build, test, and send email campaigns using platforms such as Customer.io.
• Coordinate virtual and occasional in‑person events from planning through execution, including registration, logistics, and speaker management.
• Promote events to relevant members, track attendance, and analyze performance data.
• Manage program communications, applications, deadlines, participant updates, and waitlists.
• Monitor daily community conversations, identify recurring themes, and surface member needs.
• Provide first‑line moderation, escalating issues when necessary, and facilitate member connections.

Required profile

• Excellent written English with a natural, professional tone.
• Strong writing and editing abilities, able to adapt to an established brand voice.
• Exceptional attention to detail, catching errors before publication.
• Organizational and project‑coordination skills, handling multiple deadlines simultaneously.
• Proactive, independent work style in a remote, asynchronous environment.
• Interpersonal skills and genuine interest in building relationships with founders and executives.
• Comfortable using AI tools (e.g., ChatGPT) as part of daily workflow.
• Quick learner of new software and systems.

Required skills

• Customer.io or similar email‑marketing platform
• Luma (event‑management platform)
• Notion
• Google Workspace
• Slack
• WhatsApp
• ChatGPT and other AI tools