Case Management & Data Assistant (Integration)

About the role

The International Organization for Migration (IOM) is seeking a Case Management & Data Assistant to support the Integration Program in Costa Rica. Working under the supervision of the Integration Program Coordinator and the Senior Project Associate, the assistant will help manage the caseload of migrants receiving integration services in the Greater Metropolitan Area.

Key responsibilities

• Assist case managers in maintaining accurate case files and updating client information.
• Enter, verify, and clean data related to migrants’ access to housing, health, education, and livelihood services.
• Generate routine reports and dashboards for program monitoring.
• Support documentation of referrals, protection services, and skill‑certification activities.
• Ensure compliance with IOM data protection standards and confidentiality requirements.

Required profile

• Relevant experience in case management, social services, or data handling within humanitarian or migration contexts.
• Strong attention to detail and ability to work collaboratively with multidisciplinary teams.
• Fluency in English; Spanish proficiency is an advantage.

Required skills