Bilingual Technical Chat Support Advisor
Concentrix · District de Pavas
Job description
About the role
Join our team as a Bilingual Technical Chat Support Advisor, helping customers troubleshoot device, service, and account issues while delivering a positive support experience.
Key responsibilities
- Troubleshoot common device, service, and account concerns via chat.
- Identify effective solutions and guide customers through a positive support experience.
Required profile
- Customer‑focused mindset with strong communication and problem‑solving abilities.
- Ability to work in a metrics‑driven environment and adapt to changing processes.
Required skills
- Advanced English level (B2+).
- Comfort working with technology, systems, and multiple applications.
What we offer
- Transportation for eligible early‑morning shifts and competitive account bonus.
- On‑site doctor, free gym, employee assistance programs, cafeteria subsidy, birthday off, and various discount benefits.
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Published 1 day ago
Expires 1 month from now
15 views · 0 interested
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Concentrix
District de Pavas
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