Bilingual Property Management Assistant – Property Management

About the role

We are looking for a bilingual (English/Spanish) Property Management Assistant to support our team in handling tenant communications, lease administration, and maintenance coordination. The role is fully remote and operates on a 40‑hour week, Monday to Friday, 9 AM‑5 PM PST.

Key responsibilities

• Respond to tenant inquiries via phone, text, and email.
• Provide updates on maintenance requests, lease matters, and property concerns.
• Prepare, process, and renew lease agreements and related documentation.
• Coordinate move‑in and move‑out activities.
• Maintain accurate tenant records, lease files, and property documentation.
• Receive, track, and manage maintenance work orders; liaise with vendors and contractors.
• Update work order statuses in company systems.
• Process tenant statements, bill payments, and other administrative tasks.
• Support daily operations using Rentvine, AppFolio, or similar property‑management software.
• Perform data entry, reporting, and documentation tasks as needed.

Required profile

• Previous experience in property management, real‑estate administration, or virtual assistance.
• Strong written and verbal English communication skills; bilingual in Spanish.
• Excellent organizational and multitasking abilities with high attention to detail.
• Professional approach to tenant communications and follow‑through.

Required skills

• Microsoft Office
• Google Workspace
• Rentvine, AppFolio, Buildium, Propertyware or similar property‑management platforms
• Experience with cloud‑based software

What we offer

• Hourly compensation that increases with tenure: $5/hr (weeks 1‑6), $6/hr (weeks 7‑12), $7/hr (weeks 13+).
• Full‑time schedule (40 hours/week) with consistent weekday hours.