Air Logistics THC Payments Specialist

About the role

As a THC Payments Specialist within Kuehne+Nagel’s Air Logistics Global Services, you will ensure accurate and timely processing of Terminal Handling Charge (THC) payments, supporting smooth cargo operations and maintaining strong relationships with carriers and internal stakeholders worldwide.

Key responsibilities

• Process and execute THC payments through external carrier payment platforms.
• Review, validate and ensure the accuracy of shipment and payment data across internal and external systems.
• Audit and pre‑approve payments prepared by team members, ensuring compliance with established procedures.
• Coordinate with Finance teams to guarantee timely payment processing and resolve issues.
• Upload and maintain payment records and proof of payments within internal systems.
• Communicate with carriers to clarify discrepancies, validate information and resolve payment‑related exceptions.
• Collaborate with colleagues across countries and functions to address operational issues and support continuous workflow.
• Monitor quality and productivity KPIs while adhering to SOPs, guidelines and company policies.
• Identify potential process improvements and proactively escalate risks or operational challenges.
• Support cross‑training activities and expand knowledge across additional processes.

Required profile

• High School Diploma (required); studies in Logistics, Supply Chain, Business Administration, International Trade or related fields are a plus.
• Intermediate English proficiency (B1 or higher).
• Experience in the freight forwarding sector is desirable.
• Intermediate Microsoft Excel skills and confidence working with data.
• Previous experience in logistics, freight forwarding, transportation, airlines, warehousing, finance operations or shared services.
• Experience with payment processing, invoice validation or operational systems is an advantage.
• Strong attention to detail, analytical mindset and excellent problem‑solving abilities.

Required skills

• Microsoft Excel (intermediate level).