Wound Documentation Specialist
healthcare · Virtual
Description du poste
About the role
Solventum is seeking a Wound Documentation Specialist to collect wound assessments, review clinical information, and support continuity of care for patients on V.A.C.® Therapy. The role combines clinical data analysis with customer relationship management.
Key responsibilities
- Collect wound assessments based on payer requirements.
- Review clinical information and assess wound progression for patients on V.A.C.® Therapy.
- Develop and manage customer relationships with clinical providers.
- Collaborate with Solventum team members to resolve higher‑level account issues and provide physician call support.
- Use business and clinical data in accordance with Solventum policies.
Required profile
- Bachelor’s degree plus at least 2 years of experience interpreting medical records, OR high school diploma/GED plus at least 6 years of similar experience.
- English proficiency at C1 level.
- Legally authorized to work in the country of employment without sponsorship.
Required skills
- Analytical thinking
- Prioritization skills
- Clear communication, persuasion and negotiation
- Healthcare background and medical knowledge (plus)
- Outbound/inbound call handling and customer service experience
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