Wound Documentation Specialist
healthcare · Virtual
Description du poste
About the role
Solventum is seeking a Wound Documentation Specialist to collect wound assessments, review clinical information, and support continuity of care for patients on V.A.C.® Therapy. The role involves building relationships with clinical providers and collaborating with internal teams.
Key responsibilities
- Collect wound assessments based on payer requirements.
- Review clinical information and assess wound progression for patients on V.A.C.® Therapy.
- Develop and manage customer relationships with clinical providers.
- Collaborate with Solventum team members to resolve account management issues and provide physician call support.
- Utilize business and clinical data in accordance with Solventum policies.
Required profile
- Bachelor’s degree and 2 years of experience interpreting medical records, or High School Diploma/GED and 6 years of experience interpreting medical records.
- English proficiency at C1 level.
- Legal authorization to work in the country without visa sponsorship.
Required skills
- Interpretation of medical records.
- Analytical thinking.
- Prioritization.
- Clear communication, persuasion and negotiation.
- Healthcare background and medical knowledge.
- Outbound/inbound call handling and customer service experience.
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