Systems Engineer
Fortinet · Costa Rica
Description du poste
About the role
Fortinet is seeking a Systems Engineer to join its pre‑sales and post‑sales teams. The role bridges technical expertise and customer interaction, helping prospects understand Fortinet solutions and supporting existing customers with advanced networking and security issues.
Key responsibilities
- Qualify sales leads from a technical perspective and act as the primary technical resource on sales calls.
- Explain features, specifications, and integration options to customers, covering networking, security, and cloud environments.
- Lead post‑sales technical support for assigned accounts, collaborating with support and engineering teams to resolve issues.
- Provide post‑sales training and guidance to customers on Fortinet products.
Required profile
- Proven experience in field sales, technical/pre‑sales support, or as a systems engineer.
- Strong background in LAN/WAN/Internet services administration and wireless technology deployments.
- Excellent communication skills to educate customers on complex technical topics.
Required skills
- LAN/WAN/Internet services administration
- Wireless technologies and site surveys
- DNS, NFS, SMTP, HTTP, TCP/IP
- Routing, Switching, VPN, Network Security, Intrusion Detection, Anti‑Virus
- RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, Firewall, 802.1Q
- MD5, SSH, SSL, SHA1, DES, 3DES, encryption and authentication technologies
- Certifications: CCIE, CISSP
What we offer
- Opportunity to work with industry‑leading security fabric technology.
- Inclusive workplace with accommodations for individuals with disabilities.
- Equal‑opportunity employment regardless of protected characteristics.
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Fortinet
Costa Rica
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