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Systems Administrator IV – VDI Ops Engineer

Korn Ferry · Heredia

Nouveau
🇬🇧 English
System configuration

Description du poste

About the role

We are looking for a Systems Administrator IV – VDI Ops Engineer to ensure the stability, availability and performance of our enterprise systems. The role provides first- and second-level support, collaborates with product users and suppliers, and drives continuous improvement through feedback.

Key responsibilities

  • Resolve system and application issues for technical and project teams.
  • Maintain stability, availability and performance of enterprise systems, including networks, databases, storage and security.
  • Provide first- and second-level incident diagnosis, troubleshooting and resolution.
  • Escalate critical or unresolved issues to senior engineers.
  • Plan and execute complex system configurations, installations, upgrades and de-commissions.
  • Create and maintain documentation for new and existing systems.
  • Coordinate resources, follow procedures and meet project deadlines.
  • Communicate with users and suppliers to gather requirements, share information and identify improvement opportunities.

Required profile

  • Strong analytical and problem-solving abilities.
  • Proactive self-development and willingness to share knowledge.
  • Effective communication with cross-functional stakeholders.
  • Ability to adapt to competing demands and new responsibilities.
  • Commitment to meeting timelines and delivering sustainable solutions.

Required skills

  • Enterprise systems administration.
  • VDI operations and management.
  • System configuration and change implementation.
  • Installation, upgrade and de-commission procedures.
  • Incident diagnosis, troubleshooting and resolution.
  • Technical documentation creation.

Questions fréquentes

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Korn Ferry

Heredia