Senior Solutions Engineer

About the role

Software Mind is seeking a Senior Solutions Engineer to work with a global enterprise software client that delivers cloud‑based tax technology and large‑scale ERP integrations. This highly technical, customer‑facing position focuses on solving complex platform and integration challenges across SAP, Oracle, cloud environments, APIs, and distributed systems.

Key responsibilities

• Act as the highest level technical escalation point for mission‑critical customer environments.
• Collaborate with Engineering, Product, Cloud Operations, and Customer Success to resolve high‑impact production issues.
• Lead complex technical investigations, root‑cause analysis, and drive platform improvements.
• Mentor junior engineers and champion technical initiatives across teams.

Required profile

• 7+ years of experience in technical support, enterprise applications, software engineering or site reliability engineering.
• Proven ability to lead investigations and communicate effectively with technical and executive stakeholders.
• Strong English proficiency (C1 level or higher).
• Experience mentoring engineers and driving cross‑functional initiatives.

Required skills

• REST and SOAP APIs, XML, JSON, OAuth 2.0, HTTP/HTTPS, JDBC, RFC/JCo, OData.
• SQL and enterprise databases: SQL Server, Oracle, PostgreSQL, SAP HANA, DB2.
• Cloud platforms: AWS, Azure, OCI (or similar).
• Microservices architecture, multi‑tenant SaaS applications.
• Linux, Tomcat, Java runtime environments, distributed application stacks.