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Project Manager – Technology Projects

SoftwareOne · Escazú

Hybrid 🇬🇧 English
Microsoft 365 Teams Intune SharePoint Copilot AWS Application Development Modernization Data Analytics AI ServiceNow SAP ITPM FinOps

Description du poste

About the role

SoftwareOne is looking for an experienced Project Manager to lead complex, customer‑facing technology projects. You will own end‑to‑end delivery, ensure profitability, and maintain a strong customer experience across our services portfolio.

Key responsibilities

  • Plan, execute, monitor, control, and close technology projects while aligning with scope, schedule, budget, quality, and business outcomes.
  • Manage project financials – budget, forecasts, burn rate, resource utilization, margin impact and variance analysis.
  • Drive governance across scope, schedule, cost, risk, issues, changes, stakeholders and vendors.
  • Develop integrated project plans, status reports, decision logs, RAID logs and executive communications.
  • Identify commercial and operational impacts of scope changes and partner with delivery/account leadership for change control.
  • Serve as the primary customer‑facing delivery leader, translating objectives into actionable plans and providing transparent project health updates.

Required profile

  • Bachelor’s degree in Project Management, Business Administration, Computer Science or a related field.
  • Proven experience managing executive‑level communications, steering committees, stakeholder expectations and project recovery initiatives.
  • Demonstrated ability to lead cross‑functional teams, senior stakeholders, technical specialists, vendors and customer teams across multiple workstreams and regions.
  • Strong project and financial management expertise, including budgeting, forecasting, variance analysis and profitability management.
  • Experience delivering full‑lifecycle technology implementations in areas such as Microsoft Services, AWS, Application Development, Data Analytics, AI, ServiceNow, SAP or FinOps.
  • Advanced English communication skills.

Required skills

  • Microsoft Azure
  • Microsoft 365, Teams, Intune, SharePoint, Copilot
  • AWS
  • Application Development & Modernization
  • Data Analytics & AI
  • ServiceNow
  • SAP
  • ITPM
  • FinOps

Questions fréquentes

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SoftwareOne

Escazú