Java Technical Support Engineer (Remote)

About the role

BairesDev is looking for a Java Technical Support Engineer to join its Incident Response Team. You will monitor applications, resolve issues and help keep Java-based systems running. The role welcomes professionals at various experience levels who are passionate about Java and technical support, and is fully remote.

Key responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Take part in process enhancement initiatives.

Required profile

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

What we offer

• 100% remote work from anywhere.
• Compensation in USD or your local currency if preferred.
• Hardware and software setup provided for working from home.
• Flexible hours: create your own schedule.
• Paid parental leave, vacations and holidays.
• Mentorship, promotions, skill development and growth opportunities in a multicultural environment.