Gerente de Tienda Back Up

About the role

We are looking for a Backup Store Manager to ensure continuity and smooth operation across multiple locations. The role supports the Zone Supervisor and local teams to maintain optimal physical, operational and human conditions, focusing on safety, order and excellent customer service.

Key responsibilities

• Guarantee continuity and correct operation of assigned sites according to business needs.
• Collaborate with the Zone Supervisor and each site’s team to maintain optimal physical and operational conditions.
• Promote a safe, organized environment oriented toward service excellence.
• Drive commercial targets and maximize customer experience.
• Manage cash registers, inventory control and basic reporting.

Required profile

• Minimum 3 years experience in similar roles (retail, restaurants, gyms, cinemas, parks).
• Proven experience leading teams, handling performance indicators and achieving commercial objectives.
• Strong customer‑service orientation and conflict‑resolution skills.
• Basic knowledge of labor legislation and personnel supervision techniques.

Required skills

• Basic Excel, including VLOOKUP functions.
• Cash register and inventory control.