Customer Service Supervisor (Healthcare)
Coloplast · San Jose
Description du poste
About the role
The Customer Service Supervisor will oversee daily operations of the department, support the sales management team, and act as a liaison across the company to ensure high‑quality patient interactions.
Key responsibilities
- Supervise day‑to‑day department activities and monitor production against quotas.
- Analyze team members' activity and telephone reports daily.
- Develop and maintain policies, procedures, and training to maximize productivity and quality.
- Prepare reports and projects for upper management and create departmental performance reports.
- Manage workforce functions including interviewing, hiring, performance evaluations, and resource allocation.
Required profile
- High school diploma.
- Fluent in English with at least 3 years of relevant experience.
- Clerical skills, data‑entry proficiency and comfort with computer programs.
- Willingness to engage in telephone direct sales and ability to work independently.
- Call‑center experience is desired.
Required skills
- Data entry
- Computer program proficiency
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches au Costa Rica.
Salaire : Customer Service Representative Sur la base de 11 offres au Costa RicaPostulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Publie il y a 13 heures
Expire dans 1 mois
5 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Coloplast
San Jose
Offres similaires
-
Agente de Televentas
Grupo Dökka San Jose -
Bilingual Customer Care Specialist (English & Spanish) – Remote
Uniform Advantage (UA Brands) San Jose -
Senior Service Delivery Manager
Aceolution San Jose -
Customer Service Representative – Onsite in Heredia
Cognizant Heredia -
Customer Service Representative
Cognizant Heredia