Credit Analyst I – Order to Cash

About the role

Thermo Fisher Scientific is seeking a Credit Analyst I to join its Order to Cash team. In this position you will manage credit exposure and collections for corporate client accounts, performing detailed financial analyses and making credit decisions that balance risk and business opportunity.

Key responsibilities

• Manage a portfolio of medium‑ to high‑complexity customer accounts, ensuring compliance with payment terms and credit limits using ERP systems, the Order Release Portal, and Cforia/GetPaid.
• Perform credit risk assessments for new and existing customers, recommending credit limits, payment terms, and risk classifications.
• Monitor unapplied and unidentified payments, analyze customer financial statements, and recommend credit limit adjustments.
• Oversee the Credit Hold process, release orders based on analysis, and establish credit terms for new customers.
• Negotiate payment plans and collaborate with Sales, Customer Service, Cash Application, and other stakeholders to resolve credit, collection, billing, and payment issues.
• Investigate and resolve credit notes, debit notes, deductions, unapplied cash, and billing discrepancies.
• Ensure customer invoices are delivered via portals or email and support web‑based billing processes.
• Prepare account statements, reports, and customer analyses; provide updates or escalations to leadership as needed.
• Manage daily workload, including email communications, prioritization, and customer inquiries while meeting service level expectations.

Required profile

• Experience in credit analysis, collections, or related finance functions.
• Strong analytical abilities and a customer‑focused approach.
• Ability to work collaboratively with cross‑functional teams.

Required skills

• Proficiency with ERP systems.
• Experience using Order Release Portal.
• Familiarity with Cforia/GetPaid platforms.
• Financial statement analysis.