Account Manager – Digital Media & CPG

About the role

As an Account Manager at Catalina, you will be the primary liaison for a portfolio of CPG and retail clients, ensuring the successful delivery of digital media campaigns from implementation through performance analysis. You will work closely with sales, creative, and technical teams to drive ROI and maintain high customer satisfaction.

Key responsibilities

• Own a set of client accounts, gaining deep insight into each brand’s business objectives and technical requirements.
• Collect campaign specifications, coordinate implementation, and monitor end‑to‑end execution across all channels and products.
• Collaborate with the Graphic Design team to produce creative assets for campaigns, presentations, and client meetings.
• Analyze performance data, provide actionable recommendations, and report results to clients.
• Advocate client needs internally, ensuring alignment between sales, product, and operations teams.
• Maintain accurate documentation of campaign setups, timelines, and outcomes.

Required profile

• Proven experience managing digital marketing or media accounts for CPG or retail brands.
• Strong analytical mindset with the ability to use data to guide decisions.
• Excellent communication skills and a service‑oriented attitude.
• Detail‑oriented, critical thinker who can thrive in a fast‑paced environment.
• Team player capable of collaborating across multiple internal functions.

Required skills

• Understanding of digital media campaign workflows and performance metrics.
• Experience gathering technical specifications and coordinating implementation.
• Ability to work with creative teams to develop marketing assets.

What we offer

• Opportunity to work with a global leader in personalized digital media.
• Exposure to a diverse portfolio of leading CPG brands.
• Collaborative, data‑driven culture focused on continuous improvement.