Support Operations Specialist – French (Sourcing Performance)
Amazon · Flores
Descripcion del puesto
About the role
The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is seeking a full‑time Support Operations Specialist to provide back‑office support for vendor charge‑back disputes. The role is on‑site at the SJO19 building in the America Free Zone, Cariari, Heredia, and involves collaboration with Amazon vendors, internal stakeholders, and customers.
Key responsibilities
- Participate in remote meetings or calls with Amazon vendors, stakeholders, and customers.
- Execute end‑to‑end processes and use tools for daily investigation tasks.
- Analyze and investigate vendor charge‑back disputes, ensuring accurate response and processing.
- Identify opportunities to improve internal processes and reduce charge‑back errors.
- Contribute to vendor education programs and create clear documentation.
- Proactively detect issues, propose solutions, and enhance SOPs.
Required profile
- High school diploma or equivalent.
- At least 2 years of experience in corporate or customer‑service roles.
- Experience in peer coaching, mentoring, or training.
- Intermediate to advanced French proficiency (B2 or higher).
- Legal authorization to work in Costa Rica.
Required skills
- French language proficiency (B2+).
Questions fréquentes
Por que reporta esta oferta?
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
Publicado hace 2 días
Expira en 1 mes
5 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Amazon
Flores
Ofertas relacionadas
-
Senior Financial Analyst – Global Finance Solutions
Amazon Flores -
Financial Risk Manager – Vendor Payments & Transaction Accuracy
Amazon Flores -
Financial Risk Manager – Vendor Investigations & Transaction Accuracy
Amazon Flores -
Associate Cost Manager
Cardinal Health Alajuela -
Associate Procurement Analyst
Workday Heredia