Human Resources Manager – Costa Rica

About the role

The Human Resources Manager will lead core people processes for Granicus in Costa Rica, supporting a rapidly scaling organization. You will partner with business leaders to drive performance, employee engagement, and ensure compliance with legal standards while embodying Granicus’ values of equity and inclusion.

Key responsibilities

• Develop, implement and continuously improve HR strategies, policies and programs.
• Build data‑driven business cases for new or updated HR processes.
• Stay current on HR trends and recommend ways to evolve practices.
• Support corporate initiatives related to compensation, benefits, health and safety.
• Coach managers on performance management, talent evaluation and succession planning.
• Monitor adherence to internal policies and legal standards.
• Handle employee relations issues, grievances and disciplinary actions while mitigating litigation risk.
• Report HR metrics and insights to senior management.
• Lead HR projects such as acquisitions, recruitment, job leveling and manager training.

Required profile

• Proven experience managing HR functions in a fast‑growing environment.
• Strong knowledge of Costa Rican labor laws and HR best practices.
• Excellent analytical skills with ability to translate data into actionable insights.
• Effective communication and coaching abilities for managers and employees.
• Strategic mindset with a focus on continuous improvement.

Required skills