Bilingual Dental Admin & Receptionist (Virtual Assistant)

About the role

We are looking for a bilingual (English/Spanish) Dental Admin & Receptionist to work remotely as a virtual assistant for a busy U.S.-based dental practice. You will handle front‑desk duties, patient communication, scheduling, insurance coordination and other administrative tasks while delivering a high‑quality patient experience.

Key responsibilities

• Answer inbound and outbound patient calls in English and Spanish, respond to emails and texts promptly.
• Send appointment reminders, follow‑up on treatments and improve patient engagement.
• Schedule, confirm, reschedule and manage patient appointments, keeping calendars accurate.
• Verify insurance eligibility, assist with billing, payment posting and claims follow‑up.
• Maintain digital patient records, ensure HIPAA compliance and support data‑entry/reporting tasks.

Required profile

• Fluent in English (C1+) and Spanish, both spoken and written.
• 1–2 years of experience in U.S. dental or healthcare administration.
• Professional, detail‑oriented, highly organized and able to work independently.
• Strong multitasking abilities and a neutral accent preferred.

Required skills

• Experience with dental practice management software such as Dentrix, Eaglesoft or Open Dental.

What we offer

• Full‑time remote position with a stable monthly salary.
• Opportunity to support a growing dental practice and develop specialized administrative expertise.