Assistant Chief Engineer, Rental Program (Residences)

About the role

The Assistant Chief Engineer, Rental Program (Residences) assists the Chief Engineer in leading maintenance, repair, asset protection and technical operations of the hotel, with primary responsibility for supporting the Residences. The position oversees preventive and corrective maintenance for residences in the Rental Program, coordinates owner-requested work for residences outside the program, and acts as part of the hotel Engineering team. It is a full-time, management-level position located remotely.

Key responsibilities

• Lead day-to-day preventive and corrective maintenance for the Residences and coordinate owner-requested work outside the program, including scope, authorization, estimates, scheduling, billing and access.
• Assign, track and document work by internal teams and approved contractors, keeping clear communication with Residential Operations, Residence Owners and hotel departments.
• Ensure rental residences meet maintenance requirements, operating standards and brand expectations before occupancy, and review open work orders and recurring issues.
• Inspect completed work for quality, safety and cleanliness before handover, and protect owner assets and privacy.
• Support the Chief Engineer with budgets, reserves, capital planning, asset-life recommendations, vendor performance, inventory controls and energy conservation.
• Develop residence-specific preventive maintenance plans, maintain work-order histories and asset records, and identify recurring failures and capital needs.
• Provide professional updates to owners and guests, set realistic expectations, and minimize disruption during work.
• Train employees in safety procedures, support orientation, help with interviewing and hiring, and take part in performance appraisals.

Required profile

• High school diploma or GED, or a two-year degree in Building and Construction, Engineering, Mechanics, Facilities Management or a related major.
• 4 years of experience in engineering, facilities or residential maintenance (including HVAC-R, electrical, plumbing and building systems), or 2 years with a two-year degree; experience with luxury residences, hotels, branded residences or condominiums is preferred.
• Fluent written and spoken Spanish and English.