Account Partner, Eats Enterprise (Sales Plan)

About the role

The Account Partner, Eats Enterprise role is focused on post-sales support for Enterprise restaurant partners. It centres on deepening relationships with restaurant partners to increase retention and drive business growth, while helping partners succeed on the platform and improving core business metrics for restaurants and Uber Eats.

Key responsibilities

• Lead post-deal partner management for a high-value, high-potential portfolio of restaurant partners.
• Own partner relationships to deliver measurable results, achieve revenue growth targets and drive retention.
• Upsell new product features and act as the voice of the customer to internal stakeholders, translating their needs and advocating for them.
• Build strong relationships across restaurant partner organisations and conceive, design and lead growth initiatives, working cross-functionally with Uber's internal teams.
• Set, track and report on partner performance metrics and run monthly and quarterly business reviews.

Required profile

• 3+ years of professional experience, ideally in a similar commercial function (2+ years of customer or partner-facing experience; quota-carrying experience preferred).
• Previous customer-facing experience with accountability for business targets or quotas.
• Fluency in Spanish and Business English.
• Track record of exceeding metrics-based business goals and strong commercial acumen.
• Ability to make data-driven decisions, communicate verbally and in writing, and manage diverse stakeholders.
• Highly autonomous, able to work with minimal oversight, and willing to work closely with the highest-value partners.

Required skills

• Experience working cross-functionally (strongly preferred).
• Able to develop detailed joint business plans with restaurant partners.

Employees must spend at least 50% of their time in the office unless approved for full remote work. Bonuses, equity and other compensation may be available, along with a range of benefits.