Quality Assurance, Monitoring & Testing Analyst 1

About the role

We are looking for a Quality Assurance, Monitoring & Testing Analyst to support Citi’s risk and control framework. The role involves assessing outcomes, designing and executing monitoring and testing tools, and ensuring compliance with regulatory and internal standards.

Key responsibilities

• Assist in QA, monitoring and testing reviews and support end‑to‑end control monitoring as defined in Risk Management policy.
• Participate in Control & Monitoring Design Assessment (CMDA) meetings and help draft procedures.
• Identify monitoring gaps, suggest enhancements, and maintain reports for control tracking and analysis.
• Help identify business risks, coordinate cross‑functional solutions, and assess risk when decisions are made.
• Drive compliance with applicable laws, regulations and Citi policies, and supervise teams to ensure accountability.

Required profile

• 0–2 years of relevant experience, preferably in control‑related functions within the financial industry.
• Bachelor’s degree or equivalent experience.
• Self‑motivated, detail‑oriented with strong analytical and communication skills.
• Ability to manage multiple tasks and priorities.
• Intermediate proficiency in English.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word