Video Conferencing Engineer

About the role

The Video Conferencing Engineer designs, deploys, operates, supports and continuously improves the enterprise video conferencing service. The role ensures meeting room technology, collaboration platforms and event support run reliably across the enterprise, managing standard and moderately complex engineering tasks while supporting executive meetings, town halls, room deployments, incident resolution and lifecycle initiatives.

Key responsibilities

• Room design, engineering and deployment, including testing of new vendor offerings
• Service operations and monitoring
• Incident, problem and change management
• Documentation, including knowledge articles, and reporting and continuous improvement
• Town hall and event support
• Lifecycle, security and vendor coordination

Required profile

• More than 3 to 5 years of relevant work experience
• Microsoft Teams Rooms certification
• Ability to communicate clearly in English and another local or regional language, and to present formally
• Advanced use of computer systems and applications, and ability to learn new systems quickly

Required skills

• Microsoft Teams Rooms
• Incident, problem and change management
• Vendor coordination

What we offer

• Elective benefits tailored to each country
• Leadership and professional development programs and on-demand courses
• Well-being seminars, events and a global Life Empowerment Assistance Program
• Diversity, equity and inclusion initiatives
• Onboarding network with new colleagues within the first 30 days