Valuation Administrator

About the role

World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans for underserved businesses, with a fully remote, multinational workforce. The Valuation Administrator runs the ordering, quality control and vendor management process for broker price opinions (BPOs) and property inspections, and supports the valuation team with invoicing and other administrative needs. The typical schedule is 9:00 AM to 6:00 PM Eastern Time, Monday to Friday, with extra hours possible depending on business needs.

Key responsibilities

• Order and manage BPOs and property inspections through current vendors, communicating property type, APN and other details with each order, and track open orders from placement through delivery.
• Develop and maintain quality control checklists for BPO and inspection reports, review each report to confirm the right property was reported and that interior areas, photos and labels are accurate, and escalate errors to vendors so they are corrected in a timely way.
• Manage vendor relationships, ensure agreed turnaround times are met, escalate vendor issues to internal stakeholders and track vendor performance against KPIs such as turnaround time and error rates.
• Reconcile vendor invoices, maintain organized order records and files, and handle other duties such as obtaining quotes for Phase I environmental reports, ALTA surveys and external BPO requests by reaching out to active agents and brokers.

Required profile

• Bachelor's degree in communications, psychology, sociology, organizational leadership, real estate or a related field, or a BSBA or other business degree; other degrees considered with applicable experience.
• At least 1 year of experience in an administrative, coordination or operations support role; prior real estate experience preferred.
• Availability Monday to Friday, 9:00 AM to 6:00 PM Eastern Time, with a stable internet connection and a professional remote working setup.
• Resume must be submitted in English.

Required skills

• Excellent written and verbal communication, with full fluency in English.
• Proficiency in Microsoft 365 (Excel, Word, Outlook, Teams).
• Comfortable using vendor ordering portals and public property records such as county assessor sites to confirm APNs and property details.
• Preferred: vendor relationship management, quality control and KPI follow-up experience.

What we offer

• Compensation in USD.
• Paid time off (PTO).
• Fully remote work environment.