Travel Consultant (Hybrid)

About the role

BCD Travel is hiring a full-time Travel Consultant in Costa Rica, working in a hybrid setup. As the face of the company, you will communicate with current and new clients and help them travel smart and achieve more. The role suits someone who communicates effortlessly and has customer service at heart.

Key responsibilities

• Search and confirm travel reservations for customers.
• Understand client travel policies and give consistent advice and consultation.
• Handle requests on regulations such as DOT, TSA, passports and visas.
• Share industry information such as low fares, exchange costs and penalties.
• Look for ways to improve operational processes and commercial relationships with clients.
• Maintain and expand knowledge of the travel industries supported.

Required profile

• Experience as a travel agent.
• Solid working knowledge of travel industry policies, procedures and processes.
• Strong verbal and written communication skills in English.
• Flexibility regarding work schedules, as assignments may include day, evening, overnight, weekend and holiday shifts depending on business needs.

Required skills

• GDS Sabre
• English

What we offer

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days.
• A compensation package tailored to your background and experience, with wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment.
• Work from anywhere for 60 days per year.