Spa Therapist (Massage Therapist)

About the role

The spa at Four Seasons Costa Rica is looking for a Massage Therapist to join its team of wellness experts. You will learn and perform treatments such as massages, facials, body treatments and other health and wellness therapies, using techniques inspired by the ocean, volcanoes and indigenous flora of Costa Rica. Work takes place inside the spa, around the pools and in private villas and rooms.

Key responsibilities

• Report to and collaborate with the lead therapist and Spa Director.
• Provide massages, facials, body treatments and other wellness therapies in the spa, pool area, guest suites and other locations.
• Adapt to guest preferences and recommend products to extend their experience.
• Sell and recommend spa retail products.
• Ensure spa setups and treatment facilities are ready for service and support day-to-day spa operations.
• Perform side jobs to support the organisation of the operation and take part in spa and hotel training.
• Monitor treatment product consumption and collaborate with engineering on equipment maintenance.
• Follow Four Seasons, LQA and Forbes 5-Star standards, solve problems and drive revenue.

Required profile

• Excellent communication skills; fluent in English and Spanish.
• Massage Therapist certification.
• Previous experience in a luxury environment.
• Certifications in alternative medicine, nutrition, yoga teaching, nail technology, physiotherapy, fitness coaching or sales are a plus.

Required skills

• Proficiency in all computer systems relevant to the position.
• Teamwork, flexibility and professionalism.