Senior Travel Planner – Sales & Custom Itineraries

About the role

Costa Adventures is seeking a proactive Senior Travel Planner to lead its sales team and design bespoke travel experiences for international clients. The role blends itinerary creation with a strong commercial focus, turning inquiries into memorable trips while maintaining high service standards.

Key responsibilities

• Design and quote tailor‑made itineraries for B2B travel agencies and B2C travelers.
• Manage sales inquiries via email, phone, and video calls, converting leads into confirmed bookings.
• Lead, supervise, and motivate a small sales team, ensuring quality and timely delivery of proposals.
• Analyse sales performance, set targets, and drive achievement of revenue goals.
• Coordinate with suppliers and internal departments to guarantee smooth trip execution.
• Maintain excellent communication in English and Spanish throughout the sales process.

Required profile

• Minimum 3 years experience in tourism, DMC, or incoming travel agency.
• At least 2 years of leadership experience managing small teams.
• Strong commercial mindset with a passion for tourism and high‑end travel.
• Ability to work under pressure, handle multiple priorities, and serve high‑profile clients.

Required skills

• Proficiency with TourPlan (WETU is a plus).
• Advanced Microsoft Office skills.
• Excellent written and spoken English; Spanish proficiency preferred.

What we offer

• Stable long‑term position with growth opportunities.
• Competitive salary package (fixed salary plus commission).
• Opportunity to work in an international, dynamic environment.